Terms of Service — HoneyDolly

These Terms of Service (“Terms”) govern your access to and use of the website https://honeydolly.com and all related services (together, the “Service”). The Service is operated by Marydan Vision LTD, a company registered in England and Wales under company number 16855640, with its registered office at Medius House, 2 Sheraton Street, London, England, W1F 8BH (“HoneyDolly”, “we”, “us”, “our”).

By creating an account or using the Service you agree to these Terms and to the following policies, each of which is incorporated into these Terms by reference (together, the “Policies”):

If you do not agree to these Terms and the Policies, do not use the Service.

1. Adults only

The Service contains AI-generated adult content and is strictly limited to adults.

1.1. You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to access or use the Service. By using the Service you represent and warrant that you meet this requirement.

1.2. Providing false information about your age is a material breach of these Terms. Where required by applicable law, regulation, payment partner requirements, or our internal risk assessments, we may require you to complete an age or identity verification process (see the Underage & Age Verification Policy). We may suspend or block any account pending such verification.

1.3. The Service is intended for lawful personal use. You are responsible for ensuring that accessing adult content is legal in your location; do not use the Service where it is not.

2. The Service

2.1. The Service allows you to generate synthetic images and related content using artificial intelligence, including creating and customising fictional AI characters and chatting with them (Section 18).

2.2. All content available on the Service is exclusively AI-generated. The Service does not allow users to upload photographs or any other media of real people. All characters and depictions are fictional; any resemblance to actual persons, living or dead, is unintentional and purely coincidental.

2.3. The Service is provided for entertainment purposes only. AI-generated content is produced algorithmically and may be inaccurate, unrealistic, or contain artifacts. It does not constitute advice of any kind and is not a substitute for professional (including medical or mental-health) support. Do not rely on the Service in an emergency.

2.4. We may add, change, suspend, or remove features of the Service at any time. Where a change materially reduces paid functionality, the Refund & Cancellation Policy applies.

3. Your account

3.1. You sign in with a one-time link sent to your email address. You must provide a valid email address that you control, keep access to it secure, and not share your account. You are responsible for all activity under your account.

3.2. You may register only one account for personal use. Accounts, credits, and subscriptions are personal to you and may not be sold, transferred, rented, or shared.

3.3. You may delete your account at any time from your profile page. Access ends immediately, all Credits are forfeited, and your stored content is removed irreversibly. You cannot restore the account yourself. In an exceptional support case, we may reopen sign-in access to the retained account record during the 30-day deletion period, but deleted content, forfeited Credits, ended entitlements, and marketing consent are not restored. The account record is permanently deleted after 30 days, while payment, refund, dispute, fraud-prevention, and audit records may be retained where legally or operationally necessary. After the account record has been deleted, you may register again with the same email, but the new account is not a restoration of the old one and is not eligible for a repeat trial or welcome discount. See the Privacy Policy for details and your data-protection rights.

4. Credits, subscriptions, and payment

4.1. Paid features are provided through prepaid subscription plans (“Subscriptions”), offered in tiers for a monthly or annual (or another multi-month) term, and — where offered — for a short paid trial term. The trial is available only if you have never held any Subscription, including on a previously deleted account using the same email. Each purchase is a single one-time charge for the chosen term: Subscriptions do not renew automatically, and we take no recurring payments. Prices, monthly Credit allowances, and plan inclusions are displayed at the point of purchase.

4.2. “Credits” are a prepaid means of accessing generation features. Each non-trial Subscription includes the monthly Credit allowance displayed at purchase. The first monthly allowance is credited to your account in full as soon as your payment is confirmed. On annual and other multi-month plans the full plan price is charged once, immediately at purchase, while Credits are delivered one subscription month at a time: each further monthly allowance is credited in full at the start of its subscription month — never all months at once. A “subscription month” starts on the day of purchase and on the same calendar day of each following month (or on the last day of a month that has no such day), measured in UTC. A trial’s price, total Credit allowance, capabilities, and two-day delivery split are the current catalog terms displayed at purchase and captured for that order.

4.3. Credit packs. While you hold an active Subscription whose purchased terms include pack access — and only then — you may buy additional one-time Credit packs at the catalog price displayed at the time of purchase. Pack Credits are added in full as soon as payment is confirmed.

4.4. Rollover. While your Subscription remains active, unused Subscription Credits roll over between billing periods, and purchased pack Credits do not expire.

4.5. Forfeiture. When your Subscription ends because its paid term expires without a further purchase taking effect (whether made at that point or in advance under clause 4.6), all unused Credits of any kind — Subscription, carried-over, pack, bonus, and free Credits alike — are forfeited, together with any carried-over monthly allowances not yet credited, and your Output and associated stored data may be permanently and irreversibly deleted, with no restoration and no compensation (see clause 5.6 — keep your own copies of anything you want to preserve). Deleting your account forfeits all Credits, content, and access immediately.

4.6. Term end and next plans. Because nothing renews automatically, every Subscription simply ends when its paid term expires — no action is needed on your part and no further charge is taken. To continue without interruption, you may buy your next term in advance: while a Subscription is active, you may purchase one further term of a plan of the same tier (the same plan, or the same tier for a shorter term) at any time — it is paid for immediately and starts automatically the moment your current term ends. Plans of a lower tier are not sold while a Subscription is active, neither for immediate use nor in advance (clause 4.8). A plan bought in advance is a new purchase for the purposes of clause 4.5: your access, Subscription Credits, carried-over Credits, and pack Credits carry over the changeover and nothing is forfeited. You may hold at most one plan bought in advance; you may cancel it at any time before its term starts for a full refund (this does not close your account); a trial cannot be bought in advance. If you upgrade your current plan (clause 4.8), the plan bought in advance starts at the end of the new plan’s term instead.

4.7. Refunds. Refunds are governed by the Refund & Cancellation Policy. Our contractual “Refund & close account” route is available only when both conditions are met: the request is made no more than 24 hours after payment for a Subscription is confirmed, and no more than 20% of that Subscription’s monthly Credit allowance has been spent from the Credits of that Subscription (Credits you already held — carried-over, pack, bonus, or free — are spent first and do not count). If eligible, we refund the full amount charged for that Subscription purchase and close the account immediately, with the irreversible content and Credit consequences in clauses 3.3 and 4.5. Ordinary account deletion is a separate action and does not itself generate a refund. Cancelling a plan bought in advance before its term starts (clause 4.6) also remains separate, gives a full refund, and does not close the account. Credit-pack purchases have no contractual refund under this route, and a purchase already closed by an upgrade (clause 4.8) is not eligible because its unused balance and its monthly allowances that had not yet started have been carried into the new plan (clause 4.9). These product-policy limits do not restrict mandatory statutory remedies, which are never conditional on closing your account; statutory withdrawal, faulty-service, goodwill, duplicate-payment, and closed-account refunds remain separate.

4.8. Changing tiers. An upgrade takes effect immediately. The new plan is purchased as a new one-time charge at its full catalog price — an upgrade carries no price reduction and never produces a monetary refund. The new plan’s full term starts at once (your term end date moves accordingly), its first monthly allowance is credited immediately, and your current plan closes at that moment. Nothing you have already paid for is lost: your existing Credit balance is kept (the current month’s allowance of the closed plan is credited in full if it was not yet), and every subscription month of the closed plan that had not yet started is carried over — its monthly allowance is credited in full at the start of the corresponding subscription month of the new plan, together with the new plan’s own allowance (these are “carried-over Credits”, clause 4.9; on a further upgrade they are carried over again). An upgrade is available to a plan of a higher tier, or to the same tier for a longer term. An annual plan may be upgraded only to another annual plan; a monthly plan — to a monthly or an annual plan; a trial — to a monthly or an annual plan. Plans never move down a tier: a plan of a lower tier than your current one cannot be purchased while your Subscription is active, neither for immediate use nor in advance; if you need a smaller plan, contact support@honeydolly.com. Under our contractual product policy, the purchase closed by the upgrade is not refundable (clause 4.7). The upgrade purchase itself remains refundable within the 24-hour window via “Refund & close account” (clause 4.7); if you use it, the account closes, the closed plan is not restored, and carried-over Credits end with the account. Details, including statutory withdrawal from an upgrade purchase, are in the Refund & Cancellation Policy.

4.9. Credits have no cash value, are not redeemable for money, and may not be transferred, traded, or used outside the Service. Bonus, promotional, and other free Credits are granted free of charge, have no monetary value, and are never refundable. Carried-over Credits — the unused balance and the not-yet-started monthly allowances of a plan closed by an upgrade (clause 4.8) — are not free Credits: they were paid for under the closed purchase. They are spent before your other Credits, count as Subscription Credits for the purposes of clauses 4.4 and 4.5, and under our contractual product policy cannot be refunded separately from the purchase under which they were paid (clause 4.7). This does not limit any mandatory statutory remedy. Failed generations and generations declined by content moderation do not consume Credits.

4.10. Payments are processed by third-party payment providers; we do not store your full card details. A payment invoice is valid for 24 hours. After that deadline it can no longer be opened or restored through our payment interface; retrying creates a new order under clause 4.11. If a provider later confirms payment of an expired invoice, linked attempts are fulfilled no more than once and only where the purchase remains deliverable. A confirmed payment is returned in full without delivery where another linked attempt was already fulfilled, the account has closed, pack access has lapsed, or a trial is no longer eligible. Charges will appear on your bank or card statement under the descriptor shown at the point of purchase and on your payment receipt. If you do not recognise or disagree with a charge, please contact support@honeydolly.com before disputing the charge with your bank — most billing issues are resolved within days (see the Complaint Policy and the Refund & Cancellation Policy).

4.11. Each new order uses the current catalog price and product terms displayed at checkout. Once an order is created, its price, currency, discounts, and product terms are fixed for that order and are not repriced later. We may change catalog prices, Credit allowances, or product terms prospectively; any retry after an invoice expires is a new order at the price and terms then displayed.

4.12. You are responsible for any taxes applicable to your purchases where we are not required to collect them.

5. Your content

5.1. “Input” means text prompts, character settings, and other material you submit to the Service. “Output” means content generated by the Service in response to your Input.

5.2. You retain any intellectual property rights you hold in your Input. Subject to your compliance with these Terms and payment of applicable fees, we assign to you our right, title, and interest in and to the Output generated for you, to the extent we hold any and to the extent permitted by applicable law. You are responsible for your use of Output outside the Service, including compliance with any laws that require AI-generated content to be labelled as such in your jurisdiction.

5.3. You grant us a non-exclusive, worldwide, royalty-free, sublicensable (to our service providers) licence to host, store, reproduce, process, adapt, and display your Input and Output for the purposes of operating, securing, moderating, and improving the Service and complying with law. We will not use your Input or Output in public marketing without your separate consent.

5.4. You warrant that your Input is lawful, does not infringe any third party’s rights (including intellectual property, privacy, and publicity rights), and complies with the Prohibited Content Policy.

5.5. If you send us feedback or suggestions, we may use them without restriction or compensation.

5.6. The Service is not a storage service. We may set storage limits and may delete Output associated with inactive or terminated accounts, and Output and associated stored data may be permanently and irreversibly deleted once your Subscription ends (clause 4.5); keep your own copies of anything you want to preserve.

6. Prohibited content and conduct

6.1. The Prohibited Content Policy sets out content that must never be created, requested, or attempted on the Service. In summary, the following are absolutely prohibited: any sexual or suggestive depiction of minors or characters who appear to be, or are presented as, under 18, and any other underage content (zero tolerance — attempts are reported to relevant authorities); content depicting or resembling identifiable real people, including celebrities and other public figures, without their documented consent; forced, non-consensual, or otherwise illegal sexual activity; bestiality and sexual content involving animals; violence, including torture and gore; and the other illegal or prohibited categories and similar content listed in that Policy.

6.2. You must not: attempt to bypass or “jailbreak” content moderation (including through obfuscated, coded, or non-English phrasing — an attempt is treated as the underlying violation); probe or disrupt the security or operation of the Service; scrape or bulk-download content; use bots or automated access; resell or commercially exploit access to the Service; remove or tamper with any watermarks, metadata, or provenance signals indicating that content is AI-generated; impersonate any person; or use the Service for any unlawful purpose.

6.3. We may screen Inputs before generation, screen Outputs before display, refuse to generate, remove content, and take account action as described in the Content Moderation Policy. We report child sexual abuse material and other illegal content to relevant authorities, including the National Center for Missing & Exploited Children (NCMEC), the Internet Watch Foundation (IWF), and law enforcement.

7. Intellectual property of the Service

The Service, including its software, models, design, text, graphics, logos, and trademarks (including “HoneyDolly”), is owned by us or our licensors and protected by intellectual property laws. Except as expressly set out in these Terms, no rights in the Service are granted to you. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.

8. Copyright, likeness, and other complaints

8.1. Copyright complaints are handled under the DMCA & Intellectual Property Policy.

8.2. Anyone who believes content on the Service depicts or resembles them (or a person they represent) may request removal under the Content Removal Policy. Reports of illegal or policy-violating content may be made by anyone, with or without an account, under the Complaint Policy.

8.3. We acknowledge complaints within 24 hours and resolve them within 7 calendar days; content assessed as illegal is removed immediately (see the Complaint Policy).

9. Third-party services

The Service relies on third-party providers (such as hosting, AI inference, payment processing, and email delivery) and may link to third-party websites. We are not responsible for third-party websites or services that we do not control.

10. Disclaimer of warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY OUTPUT WILL MEET YOUR EXPECTATIONS. NOTHING IN THIS SECTION LIMITS YOUR STATUTORY RIGHTS AS A CONSUMER, INCLUDING UNDER THE (UK) CONSUMER RIGHTS ACT 2015.

11. Limitation of liability

11.1. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

11.2. Subject to clause 11.1, we will not be liable for: loss of profits, revenue, or data; indirect or consequential loss; or losses arising from your breach of these Terms or unlawful use of the Service.

11.3. Subject to clause 11.1, our total aggregate liability arising out of or in connection with the Service is limited to the greater of (a) £100 and (b) the amounts you paid us in the 12 months preceding the event giving rise to the claim.

12. Indemnification

To the extent permitted by applicable law, you will indemnify and hold harmless HoneyDolly, its officers, employees, and agents from any claims, damages, liabilities, and reasonable legal fees arising from: (a) your Input and your use of Output outside the Service; (b) your breach of these Terms or the Policies; or (c) your violation of any law or third-party right. This clause does not apply to liability we owe you as a consumer under mandatory law.

13. Suspension and termination

13.1. You may stop using the Service and delete your account at any time.

13.2. We may suspend or terminate your account, restrict features, or remove content if we reasonably believe you have breached these Terms or the Policies, where required by law or by our payment or infrastructure partners, or where your account presents a legal, security, or fraud risk. For serious violations (including any involving minors, real-person sexual content, or fraud) termination may be immediate and without notice, and no refund is due for the unused portion of any purchase, except where required by law.

13.3. Sections that by their nature should survive termination (including 5, 6, 10, 11, 12, 14, and 15) survive.

14. Changes to these Terms

We may amend these Terms and the Policies from time to time. For material changes we will give at least 14 days’ notice (by email or in-Service notice) before the changes take effect. If you do not agree to the changes, you may stop using the Service and, if you wish, delete your account before they take effect; continued use after the effective date constitutes acceptance.

15. Governing law and disputes

15.1. These Terms are governed by the laws of England and Wales.

15.2. The courts of England and Wales will have jurisdiction over any dispute, except that if you are a consumer resident in another country, you retain the protection of any mandatory provisions of that country’s law and the right to bring proceedings in your local courts where the law gives you that right.

15.3. Before starting formal proceedings, please contact us at support@honeydolly.com — most issues are resolved through our Complaint Policy within 7 calendar days.

16. General

If any provision of these Terms is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you. These Terms and the Policies are the entire agreement between you and us regarding the Service.

17. Referral / affiliate program

We operate a closed, business-to-business affiliate (referral) program for external partners such as webmasters and content creators. It is not a “refer-a-friend” scheme and is not available to ordinary end users; partner accounts are created by us manually. The program is governed by the Affiliate Program Terms, incorporated into these Terms by reference.

17.1. Attribution is cookie-based: when a visitor arrives with a ?ref=<code> link, a strictly necessary ref cookie records the referring partner. Attribution is last-touch (the most recent valid code wins) and the cookie lasts up to 20 years.

17.2. Attribution remains fixed for the life of the referred account: once linked to a partner, it stays even if the partner is later deactivated or the user clears their cookies. Permanent deletion of the referred account ends that account’s attribution. A later registration is a new account and does not restore the deleted account’s attribution; any new attribution is determined from the referral information available at that sign-up. Self-referral is blocked.

17.3. Commissions are calculated as an agreed percentage of referred users’ settled payments (less refunds and chargebacks), under either an “all payments” or “first payment only” scheme agreed per partner. Commission is a calculation and record only — it has no cash value and is not a balance redeemable in the Service.

17.4. Payouts are arranged individually and processed out-of-system; HoneyDolly does not run partner payouts inside the product. Recorded payouts snapshot the period’s metrics and are shown in the partner cabinet.

17.5. We may deactivate or terminate a partner at any time, including for inactivity, breach, fraud, or risk to the Service. Deactivation stops new clicks and new sign-up attribution but does not unlink already-attributed users.

18. Character chat and crystals

18.1. The chat lets you exchange messages with fictional AI characters. Characters and their replies are generated by artificial intelligence: no character is, represents, or is written by a real person, and any resemblance to a real person is coincidental (clause 2.2). Replies are produced automatically and may be inaccurate, inconsistent, or unexpected; they are not statements of fact or advice (clause 2.3). Your messages are Input and the characters’ replies are Output under Section 5. How chat data is processed, including by the AI language-model providers that write the replies, is described in the Privacy Policy.

18.2. The Prohibited Content Policy and Section 6 apply to the chat in full; role-play and fictional framing are no exception.

18.3. “Crystals” are virtual in-Service units for sending chat messages: each message you send uses one Crystal. Opening or resetting a conversation and messages a character sends on its own do not use Crystals, and if a character fails to reply, the Crystal is returned (a daily Crystal only until it expires). Photos and videos in the chat are available only with an active Subscription and, unless offered free of charge, are paid for in Credits under Section 4, not in Crystals.

18.4. Daily Crystals. Each Subscription plan, including a trial, includes the daily Crystal allowance shown on the pricing page; no daily allowance is granted without an active Subscription. The day’s allowance is credited when you first use the chat on each UTC day. Daily Crystals are used before any other Crystals, expire at 00:00 UTC, and do not roll over.

18.5. Free and purchased Crystals. An account without a Subscription may receive a one-time allowance of free Crystals. While you hold an active Subscription, you may buy additional Crystals with Credits at the price shown in the chat; Credits spent on Crystals are not returned. Free and purchased Crystals do not expire and remain after a Subscription ends, but they end with your account: they are forfeited when it is closed or deleted.

18.6. Crystals have no cash value, are not redeemable for money, cannot be exchanged back into Credits, and may not be transferred, sold, shared, or used outside the Service. Crystal allowances and prices are those shown on the pricing page and in the chat; we may change them prospectively, and a change does not remove Crystals already credited to your account.

19. Contact

Marydan Vision LTD Medius House, 2 Sheraton Street, London, England, W1F 8BH Company number: 16855640 Email: support@honeydolly.com